IND-ITS · Beginner
AI in IT services and SaaS
How software companies use AI: product analytics, support automation, code and test generation, observability, pricing and building AI features customers pay for.
- Self-study hours
- 31
- Class hours
- 27 (12 at beginner depth)
- Lessons
- 9
- Free certifications
- 1
- Library resources
- 7
✓ All 9 lessons expert reviewed
What you will be able to do
- Analyse product usage and subscription data
- Automate support and engineering tasks with LLMs safely
- Design and ship an AI feature with cost and quality controls
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