AITeky Learn
Mini-project Electronics, Semiconductors & Telecom

Network fault ticket analyser

Classify network fault tickets and find the equipment and sites that cause the most trouble.

The brief

A telecom operations centre handles thousands of fault tickets written in free text. Build a pipeline that classifies tickets by fault type, extracts the site and equipment, and ranks the sites and equipment causing the most trouble. Good looks like: a labelled sample, accuracy per fault type, and a ranked list of problem sites.

What you will build

  1. Write or collect a labelled set of fault tickets
  2. Classify fault types with a text model or an LLM
  3. Extract site and equipment names
  4. Rank problem sites and equipment
  5. Present a weekly fault summary

Free, open data to build it with

Check each dataset's licence before you publish your work. Your mentor gives your team its own version of the brief (data, scope or region), so every team's project is its own.

We use essential cookies to run the site. With your permission we also set one anonymous ID to count unique visitors, and Google Analytics cookies to see which pages help learners. Cookie notice

Join AiTeky Learn. It's free.

Create a free account to track your progress, save items for later and get study suggestions.

Sign up free Log in